We are so happy with the professionalism of Jonathan Wright and his team. From initial contact to install, he has been quick to correspond, honest and gave us thorough advice on the best solution. We received multiple quotes from other companies and none were close to the competitiveness, customer service and peace of mind that Jonathan and his team offered. Couldn’t recommend them more!
Great service. The team were on time, well presented and well mannered. They did an exceptional job with the AC install and cleaned up after themselves and took all the rubbish.
Very disappointed with their service, called them to service our ducted airconditioning and I wasn't home while it was done but I have been told by my wife that the service was carried out by a very young technician, my wife said he was very polite therefore my wife could not explain what actually was done just that the filter was missing and needed to be ordered and that the problem I have pointed out was not resolved, we have some piece of cardboard on the grill that covers the fan of the unit outside, I presume it was put there by the previous occupants for stop some vibration and I was expecting a professional that does this for living to come up with some solutions instead of saying "oh if is there we better leave it" WHAT! leave a piece of cardboard as solution for the vibration is considered a professional solution? We waited a couple of weeks for the filter to arrive in the meantime I contacted Johnathan to ask what exactly the procedure for service is and he was arrogant on the phone which I didn't expect, he asked me to provide an email address so he could send me the report, well I'm still waiting! Finally the technician came back with the filter and it wasn't the right size, that's ok mistake can be made so we wait another week and the technician came for the 3rd time with the filter and guess what? It wasn't again the right size! I meant you can make mistake but this means that you don't care at all about what you are doing and only because was a minor job did not care at all and Jonathan advise the technician to put the filter ON TOP of the grill instead of sliding it inside pretending that everything works fine. The whole think cost us over $500 for what? A wrong filter installed and turn the aircon on and off? Great job! Another cowboy that take advantage of people looking for professional and instead rip them off, dodgy and stay away from them.
I found Jonathan and the team at Wright Air Conditioning absolutely brilliant!…. From the moment of quotation right through to the installation the process was seamless. Jonathans attention to detail and constant dialogue along the way was awesome, along with an exceptionally well installed A/C with not a scrap of mess anywhere to be found.Could not be happier with my A/C.Would highly recommend these guys.Thank you Jonathan and Corey on a job well done!
Highly recommend the team at Wright Air, they were professional, fast & experienced.